Returns & Refunds Policy – GiftWrap4U

At GiftWrap4U, every order is printed to order and personalised specifically for each customer. We take great care to ensure all products are printed and packaged to the highest standard.

Personalised Products

Because our products are custom made and personalised, we are unable to accept returns or offer refunds unless:

• The item arrives damaged
• There is a printing error caused by us
• The wrong item was sent

This policy is in line with UK consumer regulations regarding personalised goods.

Damaged or Incorrect Items

If your order arrives damaged or incorrect, please contact us within 48 hours of delivery.

Email: hello@giftwrap4u.com

Please include:
• Your order number
• Photos of the item and packaging
• A brief description of the issue

Once confirmed, we will arrange either:

✔ A replacement item
or
✔ A full refund

Order Cancellations

As all items are printed to order, cancellations can only be accepted before production has started.

If you need to cancel an order, please contact us as soon as possible.

Delivery Issues

If your order has not arrived within the expected delivery timeframe, please contact us and we will assist you in tracking the shipment.

Contact Us

If you have any questions about our Returns Policy, please contact us:

GiftWrap4U
Email: hello@giftwrap4u.com
Website: www.giftwrap4u.com